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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Kramer

June 18, 2026

5  out of  5
rating by Chris Kramer
"Excellent service, straight to the points I was looking for, highly recommended,thanks Erin"
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Jeffrey Smith

June 8, 2026

5  out of  5
rating by Jeffrey Smith
"I was happy with State Farms quote..they beat 4 other insurance places ..I'm happy..Thank You."
We responded:
"We’re thrilled we were able to earn your business at our office Jeffrey. Price is important, but we hope to shine with service after the sale now. We’ll be here when you need us."
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phyllis thomas

June 3, 2026

5  out of  5
rating by phyllis thomas
"She was very helpful and I enjoyed communicating with her I thank her for quoting a good price and for explaining everything to me she was great thank you"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Juan Navarro

May 28, 2026

5  out of  5
rating by Juan Navarro
"Erin just want to say thank you so much for all your help it sure did save us time and specially money don't know how to thank you Erin"
We responded:
"Thank you Juan for letting us know how well Erin took care of you! We appreciate it 👍🏻"
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Chris D

May 26, 2026

5  out of  5
rating by Chris D
"Hannah was very professional and helped me out a ton getting a vehicle swapped. She was timely with emails and was able to get everything done seamlessly. What a professional!!!"
We responded:
"I’m glad to hear your experience with our office, and the amazing Hannah was worth 5 stars! Thank you "
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Carrie

March 6, 2026

5  out of  5
rating by Carrie
"Very professional and friendly"
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Angie Warren

February 26, 2026

5  out of  5
rating by Angie Warren
"I called State Farm to compare quotes for my car insurance. They done a great job. Super nice people answered all my questions thoroughly knew the answers to everything that I had asked them. It was a very positive experience."
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Tresa joseph

February 25, 2026

5  out of  5
rating by Tresa joseph
"Erin my agent is Amazing👌She is extremely professional, intelligent and caring individual.
She is very patient with me explaining, details, answering all my questions with grace. Highly recommend State Farm insurance!!especially Erin👍"
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Jett Cronkhite

February 23, 2026

5  out of  5
rating by Jett Cronkhite
"My experience with the team has been great. Everyone is eager to help and has a pleasant attitude over the phone. Hannah took care of everything for me quickly"
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David Johnson

February 12, 2026

5  out of  5
rating by David Johnson
"I have always had excellent service with this agency. Hannah and Erin get right back to me with answers and solutions every time I call. They certainly care about their customers."
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Willie Thomas

February 10, 2026

5  out of  5
rating by Willie Thomas
"Matthew was great, super Knowledgeable and great person to work with."
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Robert white

February 10, 2026

5  out of  5
rating by Robert white
"Friendly and very helpful"
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Steve Williams

February 9, 2026

5  out of  5
rating by Steve Williams
"Listens to what you ask for, not what he wants to sell you. Made the choice to switch very easy."
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Kristen McQueen

January 27, 2026

5  out of  5
rating by Kristen McQueen
"She was very helpful and nice!"
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Jeemaine Kazee

November 21, 2025

5  out of  5
rating by Jeemaine Kazee
"Erin was everything I needed"
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Ms Regina

November 21, 2025

5  out of  5
rating by Ms Regina
"I had a great phone call with Matthew from the Vandalia, Illinois State Farm Insurance office. Matthew was really patient and responded to all of my many questions. I asked him to give me a day or two to think it over and he was fine with that. He was not one of those pushy salespeople. So, I called him again after a couple of days to go forward with writing my car insurancepolicy. I loved the transparency and the fact that Matthew didn't do a bait-and-switch. He was true to the initial quote he gave me over the phone. I am very pleased with the Vandalia IL office team and will continue to be a loyal customer. Thank you guys! 🙏😊"
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Kash Patel

November 18, 2025

5  out of  5
rating by Kash Patel
"Very good service prompt reply customer dedicated."
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John Cook

November 12, 2025

5  out of  5
rating by John Cook
"Received better coverage at a cheaper price for my car truck and both motorcycles. I don’t think it gets any better than that."
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Joshua Starks

November 10, 2025

5  out of  5
rating by Joshua Starks
"State farm insurance agency has been one of the greatest experiences I've ever had to deal with when it comes to receiving amazing customer service. I respect how simple and easy they have made it and I feel honored to be a part of such a great company! Thank you all again for everything you have helped me with! I look forward to working together more in the future! God bless 🙏🏾"
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Jill Domoracki

October 2, 2025

5  out of  5
rating by Jill Domoracki
"When talking to Erin, she was very professional."
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delma edwards

September 29, 2025

4  out of  5
rating by delma edwards
"My experience was outstanding, no pressure. Thanks"
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Leanne Bales

September 24, 2025

5  out of  5
rating by Leanne Bales
"Efficiency and caring after weather event causing damage to my home. Communication via social media informing customers steps to take to file claims."
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Judith Mahler

September 22, 2025

5  out of  5
rating by Judith Mahler
"I received excellent information and customer service while I was changing my auto and rental insurance to State Farm"
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Robert Varga

September 8, 2025

5  out of  5
rating by Robert Varga
"Very professional, personalized, knowledgeable and friendly service and support for my Wife and myself in Vandalia, and our Granddaughter in Sunset Hills, MO for our Auto and Homeowners Insurance."
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Alan Martin

September 3, 2025

5  out of  5
rating by Alan Martin
"Friendly, Helpful sevice"